Something I must share with you. I am kinda happy with that. Simply because I have myself back to who I am!
Story goes with the E.D. (Executive Director) from a subsidiary of the Group. I, the M.D. (Messaging Director) of another subsidiary of the group. Here is the scenario.
I tried to format a computer for fuck sake and installed the AutoCad 2002 for fun sake. Around 1PM, they , E.D. and another girl, come into the office after lunch, obviously I am kinda moody where that computer "delay" my lunch hour. This E.D. straight away ask me without seeing or knowing what I am doing.
=========== QUESTIONS ===========
E.D.: This computer got problem.
E.D.: Can you fix it?
E.D.: How long we bought this computer?
E.D.: Can you exchange a new one for me?
E.D.: Why Dell cannot exchange? This is a new computer!
E.D.: I bought this computer with full of trouble and it is wasting your time to fix it now. Go and exchange a new one for me.
E.D.: Are you sure the warranty cannot claim for a new replacement of this?
E.D.: It gives us a lot of trouble.
=================================
You have all the questions remembered? Now I am going to show you different version of answer which I will MOST likely say it. I have 2 version of answer which is Before Resignation and After Resignation.
=========== Before Resignation===========
E.D.: This computer got problem.Me: Ya. I am checking on it.
E.D.: Can you fix it?Me: Of course, you can trust me!
E.D.: How long we bought this computer?Me: Let me check with Purchasing Department and feedback to you.
E.D.: Can you exchange a new one for me?Me: I will call Dell and try my best for it! No worry.
E.D.: Why Dell cannot exchange? This is a new computer!Me: Oh... I am sorry for that. Perhaps I will write a formal letter to them in order to show our disatisfaction towards their product.
E.D.: I bought this computer with full of trouble and it is wasting your time to fix it now. Go and exchange a new one for me.Me: Sure sure.
E.D.: Are you sure the warranty cannot claim for a new replacement of this?Me: Please allow me to take some times to discussion with our Dell Account Manager.
E.D.: It gives us a lot of trouble.Me: I am sorry for any inconvenience.
Hm... Sound nice and gentle? But not for today since I throw my resignation letter before Chinese New Year! Read below! This is my REAL conversation with her. This makes the Malay girl besides her keep staring on me. Perhaps I spoke these with very cool and cold voice.
=========== After Resignation ===========
E.D.: This computer got problem.Me: Perhaps. I am not sure.
E.D.: Can you fix it?Me: I am looking into it. But right now has no problem.
E.D.: How long we bought this computer?Me: You can ask Purchasing Department. I don't remember any purchase.
E.D.: Can you exchange a new one for me?Me: No.
E.D.: Why Dell cannot exchange? This is a new computer!Me: Because it has no problem right now!
E.D.: I bought this computer with full of trouble and it is wasting your time to fix it now. Go and exchange a new one for me.Me: I can get you Dell Service Center number. You can call them by yourself. But I advice you not to call because as far as I understand that Dell has no "exchange" or "money back" policy for unknown reason.
E.D.: Are you sure the warranty cannot claim for a new replacement of this?Me: The product warranty is clearly stated Parts and Labour.
E.D.: It gives us a lot of trouble.Me: [I am lazy to entertain her. I keep quiet and her face turn bad due to my cool attitude. She sit in her room and I finish my stuff and go lunch with a peace of mind!]
Haha. Although it is not something notable but I really feel happy about it! Speak my mind without hesitation! I have no worry on any bad comments :D hehe. That's her problem where she don't have the right inter-personal skill but still wanted to act big!
Theme design by Jelle Druyts
Pick a theme: BlogXP business calmBlue Candid Blue dasBlog dasblogger DirectionalRedux Discreet Blog Blue Elegante essence Just Html MadsSimple Mobile Mono Movable Radio Blue Movable Radio Heat nautica022 orangeCream Portal Project84 Project84Grass Slate Sound Waves Tricoleur useit.com Voidclass2
Powered by: newtelligence dasBlog 2.1.8139.823
The entries in my blog are solely my opinions and do not represent the thoughts, intentions, plans or strategies of any third party, including my employer, except where explicitly stated. Needless to say, a blog is a snapshot in time. Over time, as I interact with the community at large and/or learn more about various topics, my thoughts and opinions are subject to change. As such you should not consider out of date posts to reflect my current thoughts and opinions.
© Copyright 2008, Kok mING
E-mail
Keep this blog alive with PayPal!